

Free Tune-Up
The State of California Wants Your Furnace to Be Energy Efficient and Is Funding Your Maintenance!
Eligibility Requirements:
✔ Homeowner
✔ Santa Clara or San Mateo County Resident
✔ Furnace is 10+ Years Old
✔ PGE Customer*
*PGE bill is required to be presented during the service.
Our commitment to energy efficiency is matched by the benefits available to homeowners through programs like the free tune-up. Not only does this program help reduce energy costs, but it also lengthens the lifespan of your heating system by ensuring optimal performance. Regular tune-ups can identify potential problems before they escalate, saving you time and money in the long run. Participating in this initiative means you're doing your part to enhance energy conservation while taking advantage of state-funded opportunities. Don't miss the chance to keep your furnace running efficiently; reach out today to learn more about the process and how you can qualify.




Why Choose IRBIS?

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IRBIS, with its team of highly skilled technicians, thoroughly inspects your HVAC system to ensure every component functions optimally. This detailed examination, backed by our expertise, helps identify potential issues before they become significant problems, ensuring your system's longevity and efficiency.
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After each inspection, IRBIS provides a detailed report outlining your HVAC system's current condition and any recommendations for maintenance or repairs. This transparency helps homeowners make informed decisions about their system's care and upkeep.
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IRBIS technicians arrive with fully stocked vans equipped with all the necessary tools and parts for most repairs and maintenance tasks. This readiness allows for immediate repairs during the initial visit, relieving you of the stress of multiple appointments and ensuring your system is up and running as quickly as possible.
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IRBIS values your time and strives to minimize any disruption to your schedule. They commit to on-time arrivals, ensuring that all appointments start and finish as scheduled, providing a hassle-free service experience.
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IRBIS offers extended warranties on their services and products, providing additional peace of mind and protection for your investment. These warranties ensure long-term support and savings in the event of any system issues.

How It Works:
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Step 1SCHEDULE DIAGNOSTICS:Arrange a consultation with one of our Service Technicians
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Step 2COMPREHENSIVE HOME INSPECTION:The first step in the repair process involves comprehensively inspecting your HVAC system. IRBIS technicians meticulously evaluate all components to diagnose any issues accurately. This thorough assessment ensures that the root cause of any problem is identified, preventing recurring matters and ensuring the system operates at peak efficiency.
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Step 3TAILORED SOLUTIONS:Based on the inspection findings, IRBIS presents you with various repair options. This approach allows homeowners to make informed decisions regarding the scope of the repairs, considering factors like budget, urgency, and long-term system performance.
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Step 4REPAIRING:Once you select a repair option, IRBIS technicians proceed with the necessary repairs using high-quality parts and tools. Their expertise and well-equipped vans allow them to handle most repairs promptly, ensuring that your HVAC system is back to functioning efficiently with minimal downtime.
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Step 5DETAILED REPORTING:After completing the repairs, IRBIS provides a detailed report outlining the work performed, the parts replaced, and any changes made to the system. This report records the service provided and can be helpful for future maintenance or warranty claims. Additionally, it includes tips for optimal system maintenance and recommendations to prevent future problems.
Our Heat Pump Repair Process
When you reach out to us for heat pump repair in San Jose, our process begins with a thorough assessment of your system. Our experienced technicians will carefully inspect your unit, diagnose the underlying issue, and explain the problem in clear, understandable terms. We believe in transparent communication from the start.
Once the issue is identified, we'll discuss the available repair options and provide you with an upfront estimate. Our goal is to find the most effective and efficient solution to restore your heat pump's functionality. We utilize quality parts and proven techniques to ensure lasting repairs that you can rely on.
After you approve the repair, our skilled technicians will get to work, completing the necessary fixes with precision and care. We strive to minimize disruption to your home and ensure your heat pump is operating optimally before we consider the job complete. Your comfort is our priority throughout the entire process.
Why Choose Us for Heat Pump Repair Service in San Jose
When your heat pump isn't performing as it should, you need a reliable service provider with the expertise to diagnose and fix the problem efficiently. At IRBIS Air, Plumbing & Electrical, we offer comprehensive heat pump repair services in San Jose, backed by our commitment to quality and customer satisfaction. Here’s why San Jose residents trust us with their heat pump needs:
- Experienced and Certified Technicians: Our team consists of highly trained and certified technicians with years of experience working on all makes and models of heat pumps. Their expertise ensures accurate diagnosis and effective repairs, getting your system back to optimal performance quickly.
- Prompt and Reliable Service: We understand the discomfort a malfunctioning heat pump can cause. That's why we prioritize prompt response times and offer flexible scheduling, including options for same-day service to address your repair needs as soon as possible.
- Authorized Carrier Dealer Advantage: As a Carrier Factory Authorized Dealer, we have specialized knowledge and access to genuine Carrier parts. This allows us to provide superior service and ensure the longevity and efficiency of your Carrier heat pump system.
- Comprehensive Repair Solutions: Whether it's a minor issue or a major breakdown, our team is equipped to handle a wide range of heat pump problems, from refrigerant leaks and compressor failures to issues with fans and electrical components. We aim for lasting solutions, not just temporary fixes.
- Commitment to Customer Satisfaction: At IRBIS Air, Plumbing & Electrical, your comfort and satisfaction are our top priorities. We strive to provide transparent communication, honest pricing, and exceptional service from the moment you contact us until the repair is complete.
We are confident that our experience, expertise, and dedication to customer care make IRBIS Air, Plumbing & Electrical the best choice for your heat pump repair needs in San Jose. Let us restore the comfort and efficiency of your home's heating and cooling system.
For expert heat pump repair service in San Jose, call us at (669) 322-8182 or contact us online today!
FAQs About Heat Pump Repairs in San Jose
- How do I know if my heat pump needs repair? Look out for signs like unusual noises, inconsistent heating or cooling, a sudden increase in energy bills, strange smells, or the system not turning on at all. If you notice any of these issues, it's best to schedule a service.
- How long does a typical heat pump repair take? The duration of a repair can vary depending on the complexity of the issue. Simple fixes might take an hour or less, while more intricate problems could take several hours. We always strive to complete repairs as efficiently as possible.
- What are some common causes of heat pump problems? Common issues include refrigerant leaks, frozen coils, compressor failures, problems with the reversing valve, and issues with electrical components or capacitors. Regular maintenance can help prevent some of these problems.
- Can a heat pump work in cold weather? Yes, heat pumps are designed to provide heating even in colder temperatures. However, their efficiency can decrease in extreme cold. Newer models are more efficient in a wider range of temperatures.
- Is it better to repair or replace my heat pump? The decision to repair or replace depends on several factors, including the age of your unit, the extent of the damage, the cost of the repair, and its energy efficiency. We can provide an honest assessment to help you make the best choice.
- What can I do to maintain my heat pump between service appointments? Regularly check and change your air filters, keep the outdoor unit clear of debris, and ensure proper airflow around the unit. If you notice any unusual sounds or performance issues, it's best to call for professional service.
- What is the lifespan of a typical heat pump? With proper maintenance, a heat pump can typically last between 10 to 15 years. However, factors like usage, climate, and the quality of the initial installation can affect its lifespan.
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Fantastic experience replacing our outdated gas furnace and water heater with a new heat pump system. The team was professional and efficient. The best part? We saved thousands thanks to the generous rebates available. This upgrade is definitely worth it.
- Lamin N. -
We had a heat pump added to our existing furnace and coil, which are located in our garage, and we couldn't be happier with the service we received from IRBIS HVAC. They took the time to explain everything, ensuring we understood how the new system works and what to expect. The installation was flawless, and they left our garage spotless. We're now enjoying a more efficient and comfortable home, thanks to their excellent work. Highly recommend IRBIS HVAC for anyone looking to upgrade their HVAC system!
- Bayel O. -
IRBIS HVAC did an outstanding job from start to finish. Ray, the comfort advisor, was very informative and provided a comprehensive quote for our new water heater. The installation technicians were efficient and did a great job. We were pleased to receive $8,000 in rebates thanks to the rebates team, and the permits team managed all the necessary paperwork smoothly. Highly recommend their services!
- Nimra N. -
IRBIS HVAC did an amazing job repairing my AC! The technician was prompt, professional, and quickly identified the issue. They explained everything clearly and had my AC up and running in no time. The service was top-notch, and I could immediately feel the difference in my home’s comfort. I’m extremely satisfied with their work and will definitely call them again for any future HVAC needs. Highly recommend IRBIS HVAC for their excellent service!
- Chopa M. -
Cannot be happier with my new Heat pump water heater. It's been 2 weeks since I have it and it's working great! Tim did a thorough evaluation and installers performed neat work. Evan called to make sure we are all set up! Definitely use them again!
- Jypara E. -
I had IRBIS HVAC come out for a routine check on my air conditioner and water heater, and their service was outstanding. The technicians arrived on time, were incredibly knowledgeable, and provided clear explanations of the work needed. They also took care to clean up after themselves, which I greatly appreciated. I’ll definitely be using them again for any future HVAC needs!
- Bekzadbek N. -
IRBIS HVAC did an excellent job with our heat pump water heater installation. Ilia and Rigoberto were extremely knowledgeable and efficient. They handled the installation with precision and made sure to answer all our questions. Their attention to detail and commitment to quality was impressive. Will definitely use them again!
- Miss Q. -
Our experience with IRBIS HVAC was superb. Hector was a fantastic comfort advisor, explaining every detail of our new HVAC system and providing a fair quote. The installation technicians were professional and efficient. We received $2,500 in rebates thanks to the rebates team, and the permits team managed all the paperwork without any hassle. Highly recommended!
- Murat T.
Frequently Asked Questions

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WHAT ARE THE SIGNS THAT MY HEAT PUMP NEEDS REPAIRS?
Common signs include unusual noises, weak airflow, warm air blowing out when set to cool, frequent cycles, and higher-than-usual energy bills. If you notice any of these symptoms, it might be time to call for a repair.
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CAN I PERFORM ANY MAINTENANCE TASKS MYSELF?
Yes, you can perform several maintenance tasks, such as changing or cleaning air filters every 1-3 months, checking the thermostat settings, and clearing debris from around the unit and vents. However, a professional should handle more technical issues.
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WHAT SHOULD I EXPECT DURING A HEAT PUMP REPAIR VISIT?
During a repair visit, our technicians will inspect your A/C system, diagnose the problem, and provide you with repair options. Once you choose an option, we'll proceed with the necessary repairs. Afterward, we'll test the system to ensure it's working correctly and provide you with a detailed report.
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HOW OFTEN SHOULD MY HEAT PUMP UNIT BE SERVICED?We recommend servicing your heat pump unit at least once a year. Regular maintenance can prevent unexpected breakdowns, extend the lifespan of your unit, and ensure it runs efficiently.
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HOW LONG DOES A TYPICAL HEAT PUMP REPAIR TAKE?The duration of a repair can vary depending on the issue. Simple maintenance may take a few hours, while more complex problems require parts to be ordered, extending the repair time. Our technicians will give you an estimated timeline after diagnosing the problem.
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ARE THERE ANY WARRANTIES OR GUARANTEES OFFERED WITH YOUR REPAIR SERVICES?Yes, we offer extended warranties on parts and labor for all repairs. Specific warranty details will be provided during service, ensuring peace of mind with your investment in our services.
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HOW MUCH WILL MY HEAT PUMP REPAIR COST?The cost of repairs can vary depending on the nature of the problem and the parts required. We provide upfront pricing after the initial inspection and before any work begins, so there are no surprises.
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WHAT BRANDS OF HEAT PUMP UNITS CAN YOU REPAIR?Our technicians are trained to repair all major heat pump brands. Whether you have a newer model or an older unit, we have the expertise to handle repairs for any system.
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WHAT SHOULD I DO IF MY HEAT PUMP STOPS WORKING AFTER HOURS?If your heat pump stops working outside of regular business hours, please call our Customer Care Line, which is available 24/7. Our Customer Care specialists will assist you in arranging an appointment. Please note that our technicians are available Monday through Friday, from 8 a.m. to 5 p.m.
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HOW CAN I SCHEDULE A REPAIR SERVICE?You can schedule a repair service by calling our office directly or booking an appointment through our website. We offer flexible scheduling to accommodate your availability

Connect with Our Support Team –
We're Always Happy to Help!

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