Same Day Heat Pump Repair in San Jose!

Our licensed technicians are ready to restore your home comfort today — fast, reliable service locally trusted since 2018

Note: The estimate provided is preliminary. A licensed technician will perform measurements to finalize your installation quote.

4.9

(1,451 reviews)

4.8

(615 reviews)

Smiling man wearing a white IRBIS shirt with an American flag patch gives two thumbs up.
Blue triangle warning icon with an exclamation mark inside on a red rounded square background.

Not Cooling?

Blue triangle warning icon with an exclamation mark inside on a red rounded square background.

Not Heating?

Orange triangular warning icon with an exclamation mark inside on a red rounded square background.

Leaking?

Orange triangular warning icon with an exclamation mark inside on a red rounded square background.

Not Turning Off?

Note: The estimate provided is preliminary. A licensed technician will perform measurements to finalize your installation quote.

Man wearing a white shirt with patches saying Edgar and IRBIS, holding a tablet and giving a thumbs up.

Typical Issues We Handle Every Day

From no heating to leaks — we’ve seen it all and fixed it all.

Blue triangle warning icon with an exclamation mark inside on a red rounded square background.

Not Cooling?

Your heat pump isn’t delivering cool air when you need it? We’ll check refrigerant levels, coils, and electrical components to restore proper cooling fast.

Blue triangle warning icon with an exclamation mark inside on a red rounded square background.

Not Heating?

Struggling to get warm air in winter? Our technicians will diagnose issues like reversing valve malfunctions, thermostat errors, or airflow restrictions and get your system heating again.

Orange triangular warning icon with an exclamation mark inside on a red rounded square background.

Leaking?

Seeing water or refrigerant around your unit? We’ll quickly locate the source, whether it’s a clogged drain line or refrigerant leak, and fix it to prevent further damage.

Orange triangular warning icon with an exclamation mark inside on a red rounded square background.

Not Turning Off?

Heat pump running constantly or refusing to shut off? We’ll inspect sensors, relays, and controls to ensure your system operates efficiently and only when needed.

HVAC technician in uniform kneeling and adjusting gauges on an air conditioning unit outdoors.
AriseHealth logoOE logo2020INC logoThe Paak logoEphicient logoToogether logo
Technician in a white IRBIS Uniform shaking hands with a customer outdoors near a brick wall, holding a tablet.

Why Trust IRBIS

EXPERT HEAT PUMP DIAGNOSTICS

Our licensed technicians perform comprehensive inspections to catch refrigerant leaks, reversing valve failures, or electrical issues early. We ensure your system operates at peak efficiency.

EMERGENCY REPAIR SOLUTIONS

We respect your time and arrive as scheduled. Our vans are fully stocked with high-quality parts to handle emergency repairs, from compressor replacements to thermostat recalibration, in a single visit.

TRUSTED RESIDENTIAL SERVICES

Standing out among local companies, we provide professional heat pump repair with transparent cost estimates. Every service is backed by our extended warranties on parts and labor.

Alert

You Got 10% Off Your First Service!

AriseHealth logoOE logo2020INC logoThe Paak logoEphicient logoToogether logo

How It Works

Step 1

ASSESSMENT:

Our trained and licensed specialists will diagnose your air conditioner, meticulously evaluating all components. This thorough assessment ensures the root cause of any issue is identified, preventing recurring problems and ensuring the system operates at peak efficiency.

Step 2

CUSTOM SOLUTIONS:

Based on the assessment, we will recommend tailored solutions to address your air conditioner’s issues. This approach empowers homeowners to make informed decisions about repairs, considering factors such as budget, urgency, and long-term system performance.

Step 3

IMPLEMENTATION:

Once you select a repair option, IRBIS technicians will carry out the necessary repairs using high-quality parts and tools. Their expertise and well-equipped vans allow them to handle most repairs promptly, ensuring your HVAC system is back to optimal efficiency with minimal downtime.

Step 4

ONGOING SUPPORT:

We provide ongoing support and expert advice to help ensure the continued efficiency of your HVAC system.

Smiling man in a white Irbis Plumbing shirt with an American flag patch giving two thumbs up in front of a branded service van.

You are eligible for a Free tune-up

To be eligible, you must:

Be a homeowner

Live in Santa Clara or San Mateo County

Have a heat pump that’s 10+ years old

Be a PG&E customer (PG&E bill required at appointment)

AriseHealth logoOE logo2020INC logoThe Paak logoEphicient logoToogether logo

We have a reputation

"This upgrade is definitely worth it."

Fantastic experience replacing our outdated gas furnace and water heater with a new heat pump system. The team was professional and efficient. The best part? We saved thousands thanks to the generous rebates available. This upgrade is definitely worth it.

- Lamin N.

"I couldn’t be happier with their service!"

Eduardo and Steve from IRBIS HVAC did a superb job installing our heat pump water heater. They arrived on time, worked diligently, and were very respectful of our home. They made sure everything was tested and working flawlessly before they left. I couldn’t be happier with their service!

- Diana M.

"Tim did a thorough evaluation and installers performed neat work."

Cannot be happier with my new Heat pump water heater. It's been 2 weeks since I have it and it's working great! Tim did a thorough evaluation and installers performed neat work. Evan called to make sure we are all set up! Definitely use them again!

- Jypara E.

"His professionalism and expertise were much appreciated. Great service!"

Brandon from IRBIS HVAC was fantastic! He came to service our water heater and was incredibly efficient. He diagnosed the problem quickly and provided a clear explanation of the repairs needed. His professionalism and expertise were much appreciated. Great service!

- Kanykei U.

"They are really serious in bringing comfort to our home!"

I must say everyone from IRBIS are very professional! Everyone from comfort advisor to scheduler and installers/technicians are very pleasant and nice to work with which totally makes the experience so great! They are really serious in bringing comfort to our home! We are happy and we'll definitely get them again for future HVAC needs!

- Shiela C.

"I can't say enough good things about IRBIS HVAC!"

I can't say enough good things about IRBIS HVAC! From start to finish, their team provided top-notch service and exceptional HVAC installation. They were professional, punctual, and incredibly knowledgeable.

- Altynai A.

A smiling family with two children sitting and playing on a beige couch in a bright living room.

4.9

(1,451 reviews)

4.8

(615 reviews)

Questions & Answers

Frequently
Asked Questions

Why is my heat pump not heating?

The most common causes are a faulty reversing valve (which switches the system between heating and cooling modes), low refrigerant, a dirty air filter, or a malfunctioning thermostat. In San Jose winters it's also worth checking if the outdoor unit is frozen — heat pumps can ice up when temperatures drop. Our technicians can diagnose and fix the issue the same day in most cases.

Why is my heat pump not cooling?

If your heat pump is blowing warm air in cooling mode, the likely culprits are low refrigerant, a stuck reversing valve, dirty coils, or a failing compressor. Our technicians will run a full diagnostic to pinpoint the exact cause and restore cooling fast.

Why does my heat pump run constantly?

This usually means the system is struggling to reach the set temperature due to a refrigerant issue, dirty coils, or a faulty thermostat. It can also happen when the outdoor temperature drops and the unit works harder than usual. Constant running drives up energy bills and wears out the system — worth getting checked soon.

Why is my heat pump leaking water?

A small amount of condensation is normal, but pooling water usually means a clogged condensate drain line, a frozen evaporator coil that's thawing, or a refrigerant issue. Don't ignore it — water damage can spread quickly. We'll find the source and fix it the same day.

Why is my heat pump blowing cold air in heat mode?

This is one of the most common heat pump complaints and is almost always caused by a stuck or failed reversing valve — the component that switches the system between heating and cooling. It can also be caused by low refrigerant or a defrost cycle running. Our technicians deal with this issue regularly and can fix it quickly.

Why is my heat pump freezing up?

Ice buildup on the outdoor unit is usually caused by restricted airflow, low refrigerant levels, or a malfunctioning defrost cycle. A small amount of frost is normal in cold weather, but if the unit is completely iced over — that needs immediate attention.

HOW MUCH WILL MY HEAT PUMP REPAIR COST?

The cost of repairs can vary depending on the nature of the problem and the parts required. We provide upfront pricing after the initial inspection and before any work begins, so there are no surprises.

WHAT BRANDS OF HEAT PUMP UNITS CAN YOU REPAIR?

Our technicians are trained to repair all major heat pump brands. Whether you have a newer model or an older unit, we have the expertise to handle repairs for any system.

WHAT SHOULD I DO IF MY HEAT PUMP STOPS WORKING AFTER HOURS?

If your heat pump stops working outside of regular business hours, please call our Customer Care Line, which is available 24/7. Our Customer Care specialists will assist you in arranging an appointment. Please note that our technicians are available Monday through Friday, from 8 a.m. to 5 p.m.

HOW CAN I SCHEDULE A REPAIR SERVICE?

You can schedule a repair service by calling our office directly or booking an appointment through our website. We offer flexible scheduling to accommodate your availability

Radial pattern of blue tapered rays emanating from a central point on a transparent background.

Need more help?

Connect with Our Support Team – We're Always Happy to Help!

Blog

Tim Cover

March 31, 2026

Save Up to $10,500: Modernize Your Home with Irbis and the Clean HEET Program

The Bay Area Air Quality Management District has officially launched the Clean HEET Program, offering a major opportunity for residents to transition to modern, eco-friendly home technology

Cover

December 23, 2025

Common Home Heating System Types

Explore common residential heating system types, their benefits, differences, and tips for selecting an efficient and reliable heating solution for your home.

5 Reasons to Switch to a Heat Pump

January 21, 2025

5 Reasons to Switch to a Heat Pump for Year-Roun

Discover the top benefits of switching to a heat pump with IRBIS Air Plumbing Electrical. Enjoy year-round comfort, improved energy efficiency, and lower utility costs with a reliable and sustainable heating and cooling solution.

Illustration of a man and woman sitting on an orange couch with air ventilation arrows flowing through the room and a cat sleeping on a nearby dresser.

Jun 19, 2024

Improving Indoor Air Quality

Choosing the right heating and cooling system for your home is more important than you might think. It affects your comfort, energy bills, and even the environment.

Illustration of a man and woman sitting on an orange couch with air ventilation arrows flowing through the room and a cat sleeping on a nearby dresser.

Jun 19, 2024

Improving Indoor Air Quality

Choosing the right heating and cooling system for your home is more important than you might think. It affects your comfort, energy bills, and even the environment.

Illustration of a man and woman sitting on an orange couch with air ventilation arrows flowing through the room and a cat sleeping on a nearby dresser.

Jun 19, 2024

Improving Indoor Air Quality

Choosing the right heating and cooling system for your home is more important than you might think. It affects your comfort, energy bills, and even the environment.

View All

Contact us. It's Easy!

Fill out the form and one of our customer support representatives will connect with you soon!
By submitting this form, you agree to our Privacy Policy and Terms & Conditions. By providing your phone number, you consent to receive SMS text messages fromIRBIS Air, Plumbing & Electrical regarding your inquiry, appointment reminders, and promotional offers. Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Radial pattern of blue tapered rays emanating from a central point on a transparent background.