WARRANTY TERMS & CONDITIONS — Installation Services

Last Updated: August 4, 2026

For purposes of these terms, "Contractor" means IRBIS Air, Plumbing & Electrical and "Owner" means the customer identified in the proposal, invoice, or service agreement.

1. Coverage

Provided the contract price has been paid in full, Contractor warrants its installation workmanship and the materials and equipment it furnishes to be free from defects for the period stated in the proposal. This warranty is in addition to any applicable manufacturer warranties, which pass through to the Owner subject to each manufacturer's own terms.

2. Response and Service Commitment

Upon receipt of a valid warranty claim, Contractor will respond within twenty-four (24) business hours and arrive on site within ninety-six (96) business hours.

3. Owner's Maintenance Obligations

This warranty is contingent on the Owner's strict compliance with the manufacturer's recommended operation and maintenance requirements. The Owner is solely responsible for all required maintenance — performed either personally, in accordance with the manufacturer's instructions, or through a professional maintenance plan serviced by a licensed HVAC technician. At a minimum, the Owner must:
– Replace filters at the intervals specified by the manufacturer;
– Obtain professional tune-ups by a licensed technician annually, or at the interval specified by the manufacturer; and
– Provide maintenance records upon Contractor's request.
Non-compliance with these requirements may result in a claim being limited or denied.

4. Exclusions

This warranty does not cover damage arising from:
– Lack of maintenance, neglect, misuse, or improper operation — including continuing to run the system after signs of a problem such as leaks, freezing, unusual noises, or reduced performance, where doing so aggravates the damage (for example, compressor failure resulting from a frozen coil);
– Dirty or clogged filters, overdue consumables, or missed service intervals;
– Unauthorized repairs, adjustments, or modifications.

5. Notice of Defects

The Owner must notify Contractor in writing within five (5) days of discovering any defect. Late notice excludes coverage for any damage aggravated by the delay.

6. Acts That Void the Warranty

Repairs or modifications performed by an unauthorized or unqualified third party void this warranty in its entirety.

If you have questions or comments about this notice, you may email us at support@irbishvac.com
or contact us by post at:
Irbis HVAC Inc
2210 Lundy Ave
San Jose, CA 95131
United States
Phone: (669) 322-8182