Who We Are

IRBIS is a leading HVAC and plumbing services company based in San Jose, CA. We serve much of the Silicon Valley area and parts of Alameda County, San Mateo County, and Santa Clara County. Our services include the installation, repair, and maintenance of air conditioners, furnaces, heat pumps, ductwork, thermostats, and air quality solutions. A dedicated team of experienced HVAC technicians, plumbers, and support staff helps drive our commitment to excellence.

Visitor Comments

Website visitors can submit questions, inquiries, or comments to IRBIS at any time via our contact form. We collect all data from the comments form along with the visitor’s IP address and browser data. This helps us detect spam. A hash, or anonymized string from your email address, may be provided to Gravatar (their privacy policy can be seen here). We must approve your comment for it to be visible to the public; once it is, viewers will see your profile picture along with the comment or review.

Media

Website users can upload photos or videos when booking services online. These can help us better evaluate the problem with your HVAC or plumbing system. Images with location data should not be uploaded. Embedded location data will be in EXIF GPS format. If location data are uploaded, this information can be downloaded and extracted by other parties.

Cookies

IRBIS uses cookies, or files with small amounts of data, to track your information. Cookies may contain information such as:

Your Name
Email Address
Website

When the user opts in to allow cookies, they don’t have to provide their details again when submitting another comment on the IRBIS website. The information is stored for one year. The use of cookies helps improve our service, analyze data sent to us, and ensure this website runs efficiently.

You can refuse cookies sent to your browser by changing its settings. Refusing cookies may affect the user experience and some portions of our website may not be usable.

Embedded Content

This website may contain images, videos, and articles from other websites. Embedded content appears and functions the same as if the visitor is on the source website, which may collect data about you via cookies and third-party tracking tools. Your interaction with embedded content can be monitored if you have an account with a third-party website and are logged in to that account.

Data Retention

Comments, service request data, and reviews and their metadata are retained indefinitely so we can immediately identify and respond to follow-up comments. When you get in touch or submit a request, your personal information will be visible to our staff and website administrators. Administrators can see and edit information at any time.

Your Rights Over Your Data

You have the right to request and receive any data you have submitted to us. We will erase any personal data we have on file upon request. In some cases, IRBIS is obliged to retain data for legal, security, or administrative purposes, which cannot be erased. All personal data we hold can be provided to you in an exported file.

Where Your Data Goes

Comments, suggestions, and requests that you send may be run through an automated spam detection system. This allows us to validate your information and respond efficiently to questions, inquiries, and service requests. IRBIS is always working to provide the best customer service possible.

Contact Us

If you have any questions about our privacy policy, please use the form on this website to reach us.

To request to review, update, or delete your personal information, please submit a request form by clicking here.

Kenny came in to do our AC maintenance. He was very courteous and knowledgeable and did a great job cleaning up our old and neglected AC unit. Really happy with the service and will not hesitate to hire them again for future jobs.

Ellen Grace Ignacio

02:21 05 Jan 22

Amazing job completed on Xmas eve by a professional team of technicians. My parents heating system failed 4 days before the holiday break. Tim and his team stepped up and sourced a complete heat pump system out of thin air, worked for two days, stayed up late to install the unit as they wanted my parents to be comfortable as soon as possible. They were kind, courteous, hardworking, professional and prompt. Amazing experience.

Bahi Oreizy

04:32 26 Dec 21

Our furnace stopped working over the weekend and I called around to shops Monday morning. IRBIS Got back to me quickly and was able to schedule a technician to diagnose the problem on Wednesday. The technician was very professional and diagnosed a bad control board. Fortunately they had the part in stock in the warehouse, but unfortunately because it was right before the holidays they would not be able to make it out until the following week. I had family coming into town and pleaded with them to fix it before the weekend. They were able to make it happen and the same technician came out the next morning and installed it. The cost was very reasonable and the work was top-notch. I was so grateful they were willing to make changes to get the job done sooner. I would highly recommend.

Jonas Barbour

22:34 16 Dec 21

I have to start out with a shout out to Raymond, who came and gave us the estimate. His attention to detail and communication was both informative and helpful...weighed into our decision. Our heater was replaced by Eric and Juan, who here all day, they did a great job! We so appreciate the work they did, again the attention to detail...just a good/positive experience all the way around, we would not change a thing!

Mary Kate Wahl

17:13 29 Nov 21

IBRIS is professional and easy to work with team. I want to especially recommend Eric Capella and Juan S to anyone looking to replace heating furnace and relayed job. We had a complicated situation with and old furnace and it was pretty hard to take it out before replacing. They both did an awesome job.

Amritasshwar K Lal

05:05 24 Nov 21

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