Serving San Jose and beyond Heat Pump Installation San Jose

Jonathan made honest recommendations Aug 27, 2025

Jonathan did a great job doing proactive maintenance on my water heater. Something I look for when searching for someone and recommending to others is if they try to upsell you on things you don’t need or can’t easily do yourself. Jonathan made honest recommendations, and for that I plan to use Irbis in case I need water heater work in the future.

Shehryar Siddiqi

Highly recommend their service. Aug 27, 2025

Alonso was very helpful. In less than 15 minutes he was able to diagnose the energy storage connection issue and fix the AC unit. Very friendly, provided detailed information where the issue was unlike the other technicians in the past. Highly recommend their service.

KUMAR GUNDAVARAPU

The price was reasonable Aug 24, 2025

I plan to install an EV charger soon, so I asked IRBIS HVAC for a quote with different options. They offered a free quote, which is rare nowadays. Eduardo came and reviewed my options. He was polite, honest, knowledgeable, friendly, and efficient. I received his partial quote the same day, and the full quote with materials the next day. This was impressive, and the price was reasonable. I look forward to working with IRBIS HVAC on my EV charger installation.

Chung Yao

So impressed by the prompt attention Aug 23, 2025

First off—so impressed by the prompt attention to our emergency service call when our AC unit was subject to power surges. Eduardo showed up an hour early to our service appointment, which I was so thankful for. He was straight to the point, knowledgeable, and honest, and made me feel at ease instantly. I’m very thankful for his help and feel we are in very good hands with IRBIS for our AC repair needs! Look forward to continuing working with this company in the future as we go through the repairs/replacement and maintenance process.

Laura Ives

I recommend him strongly to get his service. Aug 22, 2025

IRBIS technician Eduardo Loera-Gaeta came to repair my AC. He was awesome. He explained the issue in detail and provided the right solution. He was quick to resolve and get my AC working. I recommend him strongly to get his service.

Ritesh Shah

This company is great! Aug 22, 2025

What can I say? This company is great! Changed out our gas heater furnace and replaced with a heat pump. It works great. San Bruno only has some hot, hot days/weeks but I’m so glad to have A/C whenever needed. Adds value to your home. Definitely a good investment. Tim was great at explaining the system to us before we purchased. The installers were polite, nice, and cleaned up after themselves.

Diane Himuro

Nice to have A/C when needed. Aug 22, 2025

Tim from IRBIS came out and explained what the benefits are of having a heat pump vs. replacing a gas heater. The installers were friendly and cleaned up after themselves. We live in San Bruno, CA and sometimes it gets really hot with no breeze in the evening. Nice to have A/C when needed. Also adds value to your home. ❤️ Thank you IRBIS!!

Diane Himuro

Very detailed and complete service. Aug 21, 2025

Very detailed and complete service. Follow through as promised throughout the business.

Steven Brown

We are 99% pleased with everything IRBIS provided! Aug 20, 2025

Back in May 2025, our AC went out. Contacted IRBIS for a consultation, and within 24 hours, the technician (named Eduardo) showed up, investigated the issue, and provided a quote for immediate resolution. However, that resolution would only be short term as our AC unit was on life support, so the technician did a thorough inspection of our home and reported additional findings, which turned out to be significant (asbestos, zero insulation, inefficient gas furnace, outdated leaking water heater). Being that we would be out of town for 3 weeks, we paused any thought into next steps and would revisit things upon our return. A week after our return, we contacted IRBIS to discuss options. They sent our consultant Ray (I believe it was on a Wednesday) to review the Eduardo report and presented pros and cons of doing basic, intermediate, and major service. Ray made us aware of the federal tax credits and rebates available, which made us consider going bold by *removing asbestos *Getting a NEW AC (and placing in a new location) *Getting a NEW centralized furnace and placing in the attic (which created an additional pantry/closet where the old furnace was at) *New Efficient Ducting *Insulation in the entire home/garage (which we didn’t have before) *New Electric Water Heater… which makes us 100% electric (we have an electric stove) Based on the significant tax credits and rebates, we would only be paying 60% out of pocket… so we made a decision to move forward with the major overhaul. And IRBIS had a team specialist (Santiago/Sophia) that assisted with ALL the Tax Credit and Rebate stuff! Within 24 hours of signing the contract and leaving a down payment, the entire project was planned out… which was pretty much only ONE WEEK from start to finish. And since we would be without AC for a week, IRBIS loaned us TWO portable AC units (ironically, it was only in the high 70s during install) Anyways… Below is the entire timeline Wed: Revisit quote with Ray Thur: Sign contract/Down Payment Fri: Asbestos Removal (3rd party) Sat: Furnace Removal/AC Removal/Ducting Prep (IRBIS techs Sergio/Luis) Mon: Continued Ducting / Begin Electrical Routing Tues: Continue electrical / Install furnace Wed: Install AC / Connect Ducting Thur: Complete HVAC work / Install Water Heater Fri: Insulation / Job Complete (3rd party) Note: There was a day in which an “efficiency inspection” would take place, but that was independent of IRBIS. So within 10 days, we went from considering a short term fix to an entire overhaul. A week into the overhaul, and you could totally tell the difference. The insulation played a HUGE factor because the temperature swing was significantly reduced, making the usage of AC (and I’d assume) furnace usage significantly less historically. In closing, we are 99% pleased with everything IRBIS provided! They were kind… punctual… held your hand the entire time… and helped us save 40% in the process. The only con and recommendation… is that they provide a checklist of what to expect based on the project. Depending on install, certain locations needed to be clear and accessible. Staging/moving things around is not an issue, but doing so blindly could yield bad results. In all fairness, it was a busy time of my life and I could have overlooked the checklist… BUT if one isn’t provided, now may be the time to implement one. Thank you IRBIS for your recommendation, support and loyalty! Thank you, The De Vera Family

Christopher De Vera

He was helpful and professional. Aug 20, 2025

Heater was not working. Jonathan quickly figured out it was just an electrical switch problem. Since there was no real work to be done, he checked the two air conditioning units and changed the air filter in the heater. Both of these had been neglected for a long time at this house. He was helpful and professional.

Par Pandit

Jamie and Henry did an amazing job Aug 19, 2025

Jamie and Henry did an amazing job with the EV charger installation! They were quick and very thorough.

J H M Apoorva

Great service by Irbis Aug 18, 2025

Great service by Irbis. Our HVAC wasn't working for a while. The appointment was scheduled immediately for the next day. The technician Alonso arrived ahead of time, figured it out, and fixed it very quickly.

Ravinandan A

Highly recommended IRBIS. Aug 16, 2025

I have used IRBIS a few times; every time, the experience has been fantastic. About a year ago, Ryan serviced the request and the latest was by Eduardo. Both of them were very knowledgeable, patient, and professional, took their time to do a thorough job and resolving it. It was good enough motivation for me to sign up for their yearly maintenance contract. Highly recommended IRBIS.

Rakesh Nair

The gentleman was very nice Aug 15, 2025

Really good. The gentleman was very nice, coming on time and finished the job like he said. I do recommend this company. Thank you.

Helena Ramos

Very friendly and knowledgeable. Aug 15, 2025

Very friendly and knowledgeable. Resolved the problem and recommended future preventative steps.

Brent Lang

IRBIS delivered excellent craftsmanship Aug 14, 2025

IRBIS recently installed a new heating and cooling system, updated our ductwork, upgraded our subpanel to a SPAN, and installed a new water heater in our home. We are pleased with the results. The entire project passed inspection yesterday; even the city inspector commented on the exceptional and professional installation. Our installation team, led by Jose Barajas, was first class. Jose’s expertise and leadership were clear at every stage of the project. Oscar Rubio, our Installation Manager, did a great job coordinating the work. The rest of the team, Benedicto Godoy Lopez, Jaime Maciel, and Charlie Tran, were equally impressive: skilled, professional, and respectful of our home. They left everything clean and orderly when the job was complete. IRBIS delivered excellent craftsmanship with an end result that exceeded our expectations. If you’re looking for quality work from a team you can trust, I recommend IRBIS HVAC—especially Jose and his crew.

Shari Grande

Great work, honest and transparent. Aug 14, 2025

Jon Camargo was great. I had the last appointment for the day, but he got to work quickly when he arrived. Was very transparent with his diagnosis of the problem and had the part needed to make the fix. It wasn’t the cheapest part, but he was upfront about my options. Great work, honest and transparent. Can’t ask for more.

Jared Furutani

Very professional and thorough inspection Aug 12, 2025

Eduardo was right on time. Very professional and did a thorough inspection to help determine air flow issues.

Melody Garcia

I am very happy with the service Aug 11, 2025

Our AC specialist Alonso arrived on time and was professional, courteous, and knowledgeable. He asked plenty of questions in order to determine the likely problem with our 20-year-old AC unit and was able to eliminate several causes. Once he hooked up the pressure meters, it became clear our unit was leaking coolant. Alonso offered several solutions and estimated costs, which made it easy to determine how we wanted to proceed. I am very happy with the service, and I feel very confident with IRBIS as a business.

H Wade Goertz

He was efficient, professional, explained everything and fixed my unit. Aug 11, 2025

Alonzo Lopez serviced my air conditioner. He was efficient, professional, explained everything, and fixed my unit.

Bruce Hiura

The technician was a great communicator. Aug 11, 2025

The technician was a great communicator and clearly explained what he was doing and why. IRBIS was recommended to me and I will recommend them also.

Bob Kruse

Jonathan was highly professional and knowledgeable. Aug 5, 2025

We asked Irbis to check our HVAC system and install a new thermostat. Jonathan thoroughly inspected our 9-year-old system and made several recommendations to improve performance and enhance the equipment's longevity. He installed the new thermostat, reviewing its features and assisting with its programming. Jonathan was highly professional, knowledgeable, and a pleasure to work with!

Paul Molinelli

Very quick, very efficient, very proactive staff. Aug 1, 2025

Very quick, very efficient, very proactive staff. We learnt about them through a referral, too. They take care of all the rebates and the sales person Ray was really great. He visited before the project started to give direction as well. Definitely recommend.

Shraddha shah

The technician Mr. Alonso Lopez is incredibly knowledgeable Jul 31, 2025

I am very impressed with their service. They are very customer-centric, proactive, flexible with their schedule and time. The technician, Mr. Alonso Lopez, is incredibly knowledgeable, has a cool demeanor, very professional, and grounded. He fixed our unit with agility and ease! Thank you for your help!!

Bob

Very professional team! Jul 30, 2025

Very professional team! They did the installation of my new AC unit in time!

Jayanthi Kulkarni

The installation was done in a professional manner. Jul 30, 2025

Had the heat pump installed. The installation was done in a professional manner. Very efficient and helpful service personnel.

Dalvinder Matharu

Eduardo was professional and thorough. Jul 29, 2025

Eduardo was professional and thorough. He fixed the immediate AC problem and gave me a full overview of my HVAC system and laid out recommendations for a needed upgrade. Thanks.

Keith Ahmann

Great Consultation with Justin Bartlett Jul 29, 2025

Great consultation with Justin Bartlett. He reviewed all the options with us. Answered all of our questions. It was a great experience.

Shawn O'Connor

Great service. Very professional. Jul 27, 2025

Great service. Very professional. The technician, Christian, showed up on time, explained exactly what he was doing, and provided a full report when done.

Andreas Judas

Irbis did an outstanding job Jul 27, 2025

Irbis did an outstanding job repairing my AC unit and installing a new tankless water heater. They were professional from start to finish, and after shopping around, they had the best prices as well.

Jeremy Werner